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Proudly Australian Made! FREE Shipping on all orders over $129.00 Proudly Australian Made! FREE Shipping on all orders over $129.00

FAQs

Who Are We

ARTHOUSE CO — the art brand and concept store by The Art & Framing Company.

Housed within a beautiful 300sqm warehouse conversion, our light-filled, inspiring space showcases and exhibits Fine Art — featuring both Australian and International Artists.

Where interior design and art curation meet, our team specialises in curating bespoke art collections and design pieces that elevate and personalise every space.


How to Get in Touch

Got a question or want to say hello?
Reach us on (02) 9516 1700 or drop us a line at store@arthouseco.com.au — our friendly team will be happy to help.


Complimentary Shipping

We offer complimentary shipping on all orders over $129.


I’ve Placed an Order Online — What Happens Next?

Once your order is placed, our processing team reviews it before sending it to production, where our skilled framers and printers begin creating your piece. Production typically takes 5–14 business days, depending on the complexity of your order.

  • Print Orders: Ship approximately 5 business days from the order date.
  • Framed Orders: Ship approximately 14 business days from the order date.
  • Specialist Products (including Artist Print Collections): Allow 2–4 weeks for delivery within Australia, and approximately 4 weeks for international destinations.

All products are made to order in-house using locally sourced materials, and turnaround times may vary depending on material availability.

Shipping Times

Delivery timeframes vary depending on your location. Please allow approximately 1–3 business days for Sydney Metro, and 5–7 business days for interstate and regional areas.

If your order is time-sensitive, please contact us — we’ll do our utmost to accommodate your deadline.


Do You Provide Custom Framing?

Absolutely. We frame it all — jerseys, memorabilia, photographic prints, art prints, and mirrors. There’s no framing project too specific or unusual for our experienced team.


Do You Offer Custom Print Sizing?

Yes, we do. All printing and framing is done in-house, allowing us to customise sizing to suit your needs.
Simply let us know which artwork you’re interested in and the size you require — we’ll do our best to make it happen.


Do You Offer Styling Services?

We sure do. Our team of artwork curators and advisors can help you style your space with ease.
We also offer a complimentary Mockup Service to all clients — you can access this service HERE.


What is Afterpay?

Afterpay lets you purchase your artwork today, receive it right away, and pay it off over four equal fortnightly instalments — interest free.

Simply select Afterpay at checkout. You’ll be redirected to the Afterpay site to register or log in and complete your purchase. We’ll begin production and ship your order as per our usual terms.

  • First-time customers: The first payment is charged at the time of purchase.
  • Existing customers: The first instalment is charged 14 days after purchase.
  • A detailed payment schedule will be provided by Afterpay at checkout.

To use Afterpay, you must:

  • Live in Australia
  • Be over 18 years of age
  • Complete your purchase with a debit or credit card

Shop now — we’ll start creating your order while you pay it off in four easy instalments.